bewi11 Privacy Policy – How We Handle Your Data

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who register an account on bewi11, use the bewi11 website or mobile application, contact bewi11 support, or otherwise interact with the platform in any way. It covers the personal data of users located in Pakistan who access the platform through any device.

If you are browsing the bewi11 website without registering an account, some limited data — such as device type and pages visited — may still be collected through cookies and standard server logs. This is explained further in the Cookies section below.

This policy does not cover the privacy practices of third-party game providers, payment processors or any other external services that you may access via links or integrations on the bewi11 platform. Those services operate under their own privacy policies.

2 Data We Collect

The personal data bewi11 collects falls into three broad categories: information you provide directly, information generated by your use of the platform, and information collected automatically through technical means.

We do not collect sensitive personal data such as biometric information (beyond document images submitted for identity verification), religious or political views, or health data.

3 Why We Collect It

Each category of data collected by bewi11 has a specific, defined purpose. We do not collect data speculatively or beyond what is needed to operate the platform and serve users properly.

• Registration and identity data is collected to create your account, verify that you meet the age requirement of 18 and above, and prevent duplicate account creation.
• Transaction records are maintained to process your deposits and withdrawals accurately in PKR, resolve any payment disputes, and maintain financial records.
• Gameplay data is used to operate the games and betting markets, calculate and settle winnings, detect unusual patterns that may indicate account security issues, and support responsible gaming tools such as deposit limits and session reminders.
• Communication records are retained so that support staff can provide consistent assistance across multiple interactions and so that issues can be reviewed if a dispute arises.
• Technical data is used to maintain platform security, detect and prevent fraud, troubleshoot technical problems, and understand how the platform is used in aggregate so that it can be improved.
• Preference data is used to respect your communication choices and apply any responsible gaming limits you have set.

Where we send you promotional communications — such as bonus offers or news about new games — this is only done where you have opted in to receive them. You can withdraw this consent at any time through your account settings.

4 Who We Share Data With

bewi11 does not sell, rent or trade your personal data to third parties. Data is shared with external parties only in the specific circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors — your transaction reference and payment account details are shared with the relevant payment provider (such as JazzCash, Easypaisa, Raast or bank systems) solely to process your deposit or withdrawal.
• Identity verification services — where automated or manual identity verification is required, your submitted documents may be processed by a third-party verification provider. These providers are bound by their own data handling obligations.
• Game software providers — gameplay data for the specific games you play is processed by the game provider's systems to determine game outcomes. Providers receive gameplay data but not your full profile or financial details.
• Fraud and security services — technical data such as IP addresses may be shared with fraud detection services to identify suspicious activity and protect accounts from unauthorised access.
• Legal obligations — bewi11 may disclose personal data where required to do so by a valid legal process, court order or other mandatory legal obligation. We do not voluntarily share data with law enforcement beyond what is legally required.

5 Payment Data

All financial transactions on bewi11 are processed in Pakistani Rupees (PKR) through third-party payment providers. The payment methods supported — including JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets — each operate their own secure payment processing infrastructure.

bewi11 does not store full payment account numbers, card numbers, JazzCash PINs, Easypaisa account credentials, or any equivalent sensitive payment authentication data on its own servers. When you make a deposit or withdrawal, you interact with the payment provider's secure interface, and bewi11 receives a transaction confirmation reference rather than your full payment credentials.

Transaction records — meaning the amount, timestamp, payment method type and outcome — are retained by bewi11 as part of your account history for the purposes described in Section 3. These records do not include the underlying credentials used to authenticate the payment.

6 Cookies and Tracking

bewi11 uses cookies — small text files stored on your device — and similar technical mechanisms to operate the platform. The types of cookies used and their purposes are as follows:

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security tokens that protect your account. These cannot be disabled without breaking the platform.
• Functional cookies — remember your preferences such as language settings and responsible gaming tool configurations you have set in your account.
• Analytics cookies — collect aggregate information about how pages are used, which sections are most visited, and where users encounter difficulties. This data is reviewed in aggregate and is not linked back to individual user profiles for the purpose of profiling.

bewi11 does not use third-party advertising cookies or tracking pixels that follow you across other websites after you leave the platform. The cookies used are limited to those necessary for the platform to operate and to understand performance in aggregate.

Most browsers allow you to manage or delete cookies through their settings. Disabling essential cookies will affect your ability to use the platform, including staying logged in. Disabling analytics cookies will not affect your platform experience.

7 Data Retention

bewi11 retains your personal data for as long as your account is active and for a period thereafter sufficient to meet financial record-keeping obligations, resolve any outstanding disputes and comply with applicable requirements.

In practical terms:

• Account and identity data is retained for the duration of your account and for a period following closure, typically up to five years, for financial record purposes.
• Transaction records are retained for a minimum of five years following the date of the transaction.
• Support communications are retained for up to two years following the close of the relevant interaction, unless they relate to an ongoing dispute.
• Technical logs such as IP address records and session logs are typically retained for up to 12 months and then deleted on a rolling basis.

If you request account deletion and there are no outstanding obligations — such as an unresolved withdrawal or open dispute — your account data will be scheduled for deletion in accordance with the above retention timelines. You will be informed of the expected timeline when you submit a deletion request.

8 Your Rights Over Your Data

As a bewi11 user, you have the following rights with respect to your personal data. To exercise any of these rights, contact bewi11 support — requests are handled within a reasonable timeframe and we will confirm receipt of your request promptly.

To protect your account, data requests will be verified against your registered identity before being processed. We will not release account data to a third party without confirmed authorisation from the account holder.

9 Account Security

bewi11 takes reasonable and appropriate technical steps to protect the personal data it holds from unauthorised access, disclosure or loss. These include encrypted data transmission, hashed password storage, access controls limiting internal staff access to personal data, and session security measures on the platform.

However, no platform can guarantee absolute security. You play an important role in keeping your account secure:

• Use a strong, unique password for your bewi11 account — do not reuse a password from another service.
• Do not share your login credentials with anyone. bewi11 staff will never ask for your password.
• Be cautious of phishing attempts — emails or messages pretending to be from bewi11 and asking you to log in via an unfamiliar link.
• Log out of your account on shared or public devices after each session.
• If you suspect your account has been accessed without your permission, contact bewi11 support immediately.

In the event of a confirmed data security incident that affects user personal data, bewi11 will notify affected users and take corrective action in accordance with its incident response procedures.

10 Children's Privacy

bewi11 is strictly an adult platform. The service is not directed at, and should not be used by, anyone under the age of 18. We do not knowingly collect personal data from individuals under 18.

Age verification is part of the account registration process. If bewi11 becomes aware that an account belongs to a person under 18, the account will be closed immediately, any deposits will be returned where possible, and all associated personal data will be deleted.

Parents and guardians are encouraged to use device-level parental controls to prevent minors from accessing gambling or gaming platforms. If you believe a minor has created a bewi11 account, please contact support immediately with as much detail as possible so the account can be investigated and closed without delay.

11 Changes to This Policy

bewi11 may update this Privacy Policy from time to time to reflect changes in how the platform operates, the services offered, or applicable requirements. The date at the top of this page shows when the policy was last updated.

Where changes are material — meaning they significantly affect how your data is used or your rights over it — we will notify you via your registered mobile number or email address before the changes come into effect. For minor updates, such as clarifications or formatting corrections, the page will be updated without individual notification.

Continued use of the bewi11 platform after an updated Privacy Policy has come into effect constitutes acceptance of the revised policy. If you do not agree with material changes, you have the right to close your account before they take effect.

12 Contact and Data Requests

If you have questions about this Privacy Policy, want to understand more about how your data is used, or wish to exercise any of your data rights, please get in touch with the bewi11 support team. Support is available 24 hours a day, seven days a week via live chat on the website and app.

For written data requests — such as access requests, deletion requests or corrections — you can also reach us by email. The support email address is shown in the footer of every page on bewi11.pro. Please include your registered username and mobile number in any written request so that we can verify your identity and respond efficiently.

We aim to acknowledge data-related requests within 48 hours and to resolve them within a reasonable timeframe. For complex requests, we will keep you informed of progress.